How To Fix Problem Related To RCN Mail On Iphone 7?

Nowadays, smartphones are in trend and have more demand than any other device. People use the phone for texting, calling, clicking photos and listening to music. Apart from this, they use the phone for reading mail and sending a reply to the friends. There are some people from a business background who use smartphones for financial transactions like sending and receiving money online through financial apps. In spite of so many advantages, there are some people who have come across serious issues with their RCN mail on iPhone 7. They have even tried to solve the problem on their own but didn’t get success.

The common issues faced by most of the users on their iphone7 is; unable to send and receive mail, syncing issue and password problem. In case, you find any problem after you can contact RCN mail support.

Don’t forget to send a test mail to yourself after performing each troubleshooting step.

Mail not sent

If you are getting the problem in sending mail from the RCN email account, then first check the outbox folder. If any message is stored in it. The message will get stored in the outbox if there is some issue with the recipient address. To check the outbox folder, follow the steps mentioned below:

·         Open mail from the phone and click on the email icon given just at the top of the screen.

·         If you find no mail in the outbox, then it means the mail is successfully delivered to the mail address.

·         If the recipient mail address hasn’t received any mail from your side, then you might have entered a wrong email address in the ‘To’ field. Check the email address carefully and enter it again.

Problem with the password

This problem arises if there is a problem with a password or you have entered the wrong password in the box. To fix this problem, you need to follow the steps mentioned here as under:

1.       Open webmail of your RCN account and check the mail address and password from there.

2.       If you don’t know the password, then you can call at email support number mentioned on the support page.

If you find the above-mentioned steps didn’t work for you, then it means there is a need to diagnose the problem first and troubleshoot accordingly. We are now going to mention some steps which you need to implement on your iphone7.

1.       Check the network connection: If the network strength on the phone is poor or totally unavailable, then you will find a problem in getting the mail. Call your ISP to fix this issue.

2.       Restart your router and other network devices: To restart the devices, disconnect them from the power supply and connect them back to the supply after 10 minutes. This will refresh all devices.

3.       Restart mail app: To restart the mail app on iphone7 you need to open the recently opened app by clicking on ‘Home’ button. You will find a list of recently opened app, click on ‘RCN mail’ and swipe left or right to force close it.

4.       Restart iphone7:  To restart the phone, press the power button for at least 10 seconds. Your phone will then power off. Click to restart it after 10 seconds.

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How To Edit Settings Of Your Existing RCN Mail On OSX 10.11?

The instructions which we are going to discuss with you today in this post are applicable for existing email created under Mac Mail EI captain. If you have not configured the RCN mail yet, then follow the instructions given on the setup link. 

  

In case of any help related to settings, you can click on ‘How to set up’ link from the online existing name. 

You have the option to change or alter the account added earlier in your Mac mail. If you want to switch your account from SSL to Non-SSL or vice versa, then you can do so quite easily. 

We want to mention an important point here that don’t forget to take backup of data stored in email because when you delete the account from the server, the whole data gets deleted. This is more common in POP accounts. You can’t recover the data by any means. 

As we know that any changes made on RCN mail will be directly related to incoming and outgoing servers. Changing the password or SSL settings do not get applied till it gets changed on incoming as well as the outgoing server.

Step 1: Changing incoming server settings 

• To change the incoming server settings for your RCN account, over to ‘Internet account’ and click on ‘Accounts’ from the mail option.
• Here, you will find a list of email services. Click on ‘RCN’ to change the incoming server settings of this email account. 

Step 2: Updating the password  

• To update the password of your RCN email account, you are required to log in to the email and click on ‘Accounts’ from preference pane. 

Changing the incoming server name and connection type:

• Tap on ‘Advanced’ button given at the bottom right of the account section. You are required to check the Hostname option from Popup panel.
• For SSL settings, the server hostname will be used.
• For Non-SSL, the domain name will be used.
• After changing the name of the host, click to save.

Configuring outgoing server settings

• Go to ‘Preferences’ from Mail menu and open ‘Internet accounts’. Click on ‘RCN’ from the left side menu.
• On Account information, Click ‘Outgoing mail server’. Click to edit the server list or settings.

Changing the name of the outgoing server:

• Just click on mail server name from the top menu and then change the name according to your choice. You will find this under account information page.
• When you configure SSL on your server, then it will use the hostname.
• Standard Non-SSL settings use the domain name for any alterations or editing.
• After changing the server name, click on ‘Advanced’ option to change the SSL settings.
• Port number: It should be 587 irrespective of connection method.
• SSL: If you want to use SSL settings for your account, then the respective box must be tick marked. In case Non-SSL settings are used, then keep this box unchecked.
• Authentication: It should be password.
• Enter the username or password in the respective fields. You must enter the password you used to login to the account.
• You can now check your mail. It will start fetching the new settings when you click ‘Save’ button.

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Getting Problem In Sending The RCN Mail When You Are On Trip?

Have you ever come across a problem in which you are not able to receive messages on your RCN mail when you are on a ride? If yes, then here are some diagnoses and suggestions for you which will fix your problem. 

1. You take your laptop to friend’s house or at café coffee day and try accessing the internet from there on your device either wirelessly or wired. You may have started accessing the internet through your cellular data.
2. When you open your RCN mail or other email client programs like Windows Mail, Outlook Express, and apple mail to check any new mail in your inbox right. And you receive it successfully.
3. However, when you try to send a reply to the message, you may get an error message on the screen which prevents you to send a message to the desired address.
4. When you get back to your home, everything starts working normally and you are able to send and receive messages from your RCN email without any problem.
5. You also noticed that when you try to send mail from your smartphone or tablet, then you get no problem in sending the mail irrespective of location provided your phone must be connected to the internet.

This problem has been reported by almost all users who have moved their laptops or PC to a different location or you can say they have changed their internet connection. If you are the one who is getting this same problem, then we are going to suggest some points which will help you in fixing this problem. If you are using webmail for accessing the mail, then there are fewer chances of getting this problem.

Here’s the good news for you. You can fix this issue by just changing the email settings of your RCN account. We are going to focus on 3 main settings which are important from problem point of view.

Solution

If you are aware of settings, then we are going to brief the most likely troubleshooting steps for this problem.

• Try different port number for outgoing email server: If your RCN email supports SSL, then changing the port number to 465 from 25(default) and enable SSL. If no SSL option is available, then you can try 587 in port number after disabling SSL option. Apart from this, if RCN service providers use different port numbers, then you can check it from official page.
• Try to enable SMTP authentication option.
• If your email address uses your own name for the domain, then add this to your email address along with a port number for SMTP server. You need to enter port number along with hosting company name.
• If you are still facing the problem, then we recommend you to use the webmail instead of using the email program on your computer. This is the best workaround for you.
• As a last resort, if you want to solve this problem by paying normal charges to the service provider, then call at Email support and talk to experts. They will let you know the tips and tricks.
• If SSL feature is enabled and Antivirus program is also turned on for scanning and outgoing and incoming messages, then you may get the problem in sending the messages. For this problem, we recommend you to either turn off your antivirus for some time and check if the problem is resolved or not or check the guide online for your antivirus program.
      

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Getting Problem In Accessing The RCN Mail From Your Computer?

Email service nowadays has become a part of everyone’s life. You can’t imagine even a single day without email service because your whole work is dependent on mails. We use mail service for personal as well as for office purposes. Any problem with the mail will directly affect your business. RCN email is the best email service used by a number of users around the world.  

If you are the unlucky one who is getting the problem in accessing the mail from the computer, then there is a need to take steps to fix it. Today, you will find the exclusive steps to troubleshoot the email problem on your computer. Just pay close attention to each and every step discussed here as under.  You will be able to get back to the RCN com login experience.

First of all, check the port number and account type for your RCN account. If you are unsure about this, then go to RCN help page and find complete details about it. 

1. Check the settings of relay SMTP server: You must ensure that relay SMTP settings must be configured properly on your email account. For any help and information related to this, you can go to Email help link.
2. Check the mail server and its names: For this, you need to go to ‘Email center setup link’. Enter the login credentials in the field and click on ‘Submit’ to move further. After this, open ‘Tools’ from the email and go to ‘Email setup’ option and check mail server fields for incoming as well as outgoing servers.
3. Inspect the port settings: For this, you must log in to the account. Check the ports carefully. If any port is blocked, then this may be due to the security issue and it gets blocked by internet service provider. The best way to fix the problem is; change the port number according to the type of security.

Without SSL: If you want to use the account without SSL security, then the port number for this is 143 and you need to use IMAP protocol for this. In case the account is the POP type, the port number will be 110 and same is the case for outgoing servers. Set it to 25, 80 and 3535. 

With SSL: If you want to enable the security, then the port number for IMAP protocol is 993 and for POP is 995. The outgoing port for such account is 465.

4. An additional check for an account: If you are sending a message from your account, then check the word limit of your composed mail if it is exceeding the limit, then you won’t be able to send it. The daily mail limit must be checked prior to sending a mail. Login to RCN email login now.

Note: One relay is comprised of one email message which is being sent from the SMTP settings. If you are trying to send the same message to more than one person, then the same number of relays will be used. 

In this way, you can troubleshoot the RCN email account problem on the computer. If you are still having any doubt or problem, then feel free to contact us at our given RCN email support number.